• Provide strategic direction in developing a user-friendly mobile payment solution backed by instant payments
• Support key IT personnel to reduce time to market

• Assessed key needs of customers in a variety of circumstances when making physical shopping in store
• Created business case to highlight benefits to all stakeholders and economic impacts
• Defined in-app authentication experience aimed at maximizing conversion
• Defined integration of payment and loyalty customer journeys
• Develop a set of detailed flow diagrams (Swimlane diagrams) to support software developers
• Coordinated players involved and facilitated the implementation phases
• Assisted in the definition of a pilot to be demoed to issuer and large merchants

• Definition of mobile payment solution that offer benefits end-user, issuer and merchant over-and-above those of payment cards and accommodate their needs
• Business case to show economic benefits to players involved
• Detailed flow diagrams to support software developers and IT role