As the digital economy plays an increasing part in our lives, many players in financial services have been leveraging the digital channels to onboard customers.
Most digital onboarding processes relate to services and/or payment products targeted to consumers, while more often commercial customers do not enjoy the option to onboard online.
The banks that did not overlook the importance of offering digital onboarding processes to prospect commercial customers are often preferred by SMEs (over 90% of European businesses).
Marco Fava, Managing Director of CleverAdvice, get in depth the topic in an article published by The Paypers
The CleverAdvice Team