As the digital economy plays an increasingly important role in our lives, many financial services players have taken advantage of digital channels for client onboarding.
Most of the digital onboarding processes, however, are only aimed at consumer customers, while digital onboarding for business customers seems to be not so popular. Banks that have embraced the importance of offering digital onboarding processes for business customers are preferred by SMEs (which represent over 90% of European companies).
Marco Fava, Managing Director of CleverAdvice Milan, explored this issue in an The Paypers.
The CleverAdvice Team